Learn about our refund eligibility, cancellation procedures, and payment policies.
Refunds may apply for accidental purchases, duplicate charges, or approved service issues.
Custom development work and completed enterprise deployments are generally non-refundable.
Refund requests should be submitted within 14 days of the original transaction.
To request a refund, contact our support team with your transaction details, invoice number, and explanation for the request.
Approved refunds are typically processed within 5–10 business days depending on your payment provider.
Subscription refunds may be issued on a prorated basis depending on service usage and agreement terms.
Enterprise contracts follow custom service agreements and negotiated billing/refund conditions.
Contact support with your payment details and refund explanation.
Our team reviews eligibility and verifies transaction information.
Approved refunds are returned to the original payment method.
Users may cancel recurring subscriptions at any time before the next billing cycle.
Enterprise contracts and custom development projects may require written notice and are subject to contractual agreements.
Cancellation requests should be submitted through our support or billing department.
Before initiating payment disputes or chargebacks, we encourage users to contact our billing team so we can resolve issues promptly.
Contact Billing Support